Frequently Asked Questions (FAQs) - Encasements
- Can You Provide Some Information About Bed Bugs?
Bed bugs love hiding in the seams of your mattress. They feed off your blood yet are able to live up to one year without drinking a single drop. The best way to protect yourself and your loved ones from these blood-sucking critters is to protect your mattress and box spring with the right encasement. Over the past few years there has been a huge increase in bed bug infestation, therefore, several companies are promising that their product offers the most protection, yet SlumberShield® has the first and only removable top containing our BedBugBannisher® and 360° SecureZZZip®, both of which were certified by the Entomology Department at Rutgers University. You and your family can sleep soundly each night knowing that, even if your old mattress is harboring these unwelcomed guests, it is impossible for bed bugs to escape and bite through the encasement when your mattress and box spring are protected by SlumberShield®.
With Bed Bugs increasing over 500 percent in the last few years according to the National Pest Management Association, protecting your mattress and box spring with a proven, secure encasement is a critical step in keeping your environment bed bug free. We have assembled this FAQ to educate you about Bed Bugs and how to protect those you care about from these pests.
- What are Bed Bugs?
Bed Bugs are small, oval-shaped, non-flying insects that belong to the insect family Cimicidae. Nymphs (juveniles) can be as small as 1.5 mm, while adults can grow to 5-7 mm in length.
- What do Bed Bugs look like?
Bed Bugs have small, flat bodies. Nymphs are clear in color and appear bright red after feeding. Adult Bed Bugs are reddish brown, appearing redder after feeding. Fully engorged Bed Bugs bear little resemblance to their original state and are often thought to be a different insect altogether.
- Where are Bed Bugs found?
Bed Bugs can be found in clean environments, as well as in poorly sanitized conditions. Bed Bugs can travel on luggage, purses, backpacks or clothing from travel, schools, subways, or any public place. Crowded living quarters also facilitate the spread of Bed Bugs. Bed Bugs can live in any area of the home – in tiny cracks in furniture, as well as on textiles and upholstery, though they tend to be most common in areas where people sleep, generally concentrated in beds, mattresses, box springs and bed frames – not on the sleeping surfaces.
Bed Bugs often reside in curtains, edges of carpets, corners inside dressers, cracks in wallpaper and inside the spaces of wicker furniture.
- How do Bed Bugs feed?
Bed Bugs feed by sucking blood from humans and animals. Bed Bugs feed on the blood of human beings but can suck blood from other animals as well. Birds and mice are the most common animals. Bed Bugs most often feed at night-time when people are asleep. Bed Bugs are attracted by both warmth and the presence of carbon dioxide, which is what we exhale in breathing. The bugs climb up onto skin and pierce with two hollow tubes, one of which injects anti-coagulants and anaesthetics. The other tube is used to withdraw blood, feeding for about five minutes before returning to their hiding places. When they feed, they inject a salivary secretion into the wound to prevent coagulation.
- How long do Bed Bugs live?
A well fed bed bug can live anywhere from four to six months, while a dormant one might live without feeding for up to 18 months.
- How are Bed Bugs spread?
Bed Bugs spread by crawling from any article of furniture, clothing or bedding to another and laying eggs. Bed Bugs may also be present in boxes, suitcases, or other goods that are moved between residences or from a hotel to a home. Because Bed Bugs can also live on clothing from infested homes, a person wearing infested clothes can also facilitate the spread.
- What are the signs/symptoms of bed bug bites?
There may be a cluster of bites instead of singular ones. This is typically caused by disturbing the bugs while they feed, causing them to detach and return to feed momentarily. The bites can be found just about anywhere on your body, with exposed bits of skin being the preferred feeding ground for the bugs, making your face a target along with arms and legs. Small, flat, or raised bumps on the skin are the most common sign; redness, swelling, and itching commonly occur.
- What mattress depth will the SlumberShield Mattress Encasement fit on?
It will fit on mattresses that are 10 1/2" through 15" in depth. Most mattresses will fall within these dimensions.
- Which side of the SlumberShield Mattress Encasement should be visible when it is placed on my mattress?
The zipper should be visible on the top side of the mattress.
- Does the SlumberShield Mattress Encasement fabric have a crackling sound?
No. It has a luxurious feel and it is noise-free.
- At what temperature should I wash my SlumberShield Mattress Encasement?
It can be washed with WARM water and regular detergent?
- Can I dry my SlumberShield Mattress Encasement in the dryer?
Yes, it can be dried in the dryer on low heat.
- Can I dry clean my SlumberShield Mattress Encasement?
No, chemicals used when dry cleaning will destroy the Breathe-a-Barrier®.
- What is the Breathe-a-Barrier®?
- Can I use bleach or a bleach alternative when I wash my SlumberShield Encasement?
- Can I hang my SlumberShield Mattress Encasement out in the sun to dry?
Yes, you may hang your Mattress Encasement out to dry; however, it may turn yellow if exposed to sun. But it will not affect the durability or integrity of the Mattress Encasement.
- Can I iron my SlumberShield Mattress Encasement?
No, do not iron your SlumberShield Mattress Encasement because it could damage the Breathe-a-Barrier®.
- Can I sterilize my SlumberShield Mattress Encasement?
Yes, it can be wet sterilized at 120°C/250°F. DO NOT USE CHEMICALS TO STERILIZE, because chemicals will destroy the Breathe-a-Barrier®.
- Does the SlumberShield Mattress Encasement provide stain and dirt protection?
Yes, the Breathe-a-Barrier, a fluid proof technology facilitates the flow of moisture vapor without letting liquids seep through, resulting in a drier, cleaner bed as well as a longer mattress life.
- Will the SlumberShield Mattress Encasement protect me against dust mites?
Yes, the mattress protector will protect you against dust mites, because the Breathe-a-Barrier® does not allow the dust mite feces to penetrate, as the size of the feces particle is larger than the pore of the Breathe-a-Barrier®.
- Does the SlumberShield MATTRESS ENCASEMENT prevent bed bugs?
Yes, our Mattress Encasement is patented 360° Zipper Enclosure with Bed Bug Banisher® Zipper Lock, that provides total protection against allergens, dust mites and bed-bugs. For continuous protection buy 2 SlumberShield Mattress Encasements while 1 is in the laundry.
- Will the SlumberShield Mattress Encasement protect my mattress from stains?
Yes, the Breathe-a-Barrier® is designed not to let liquid penetrate through the Mattress Protector, therefore, it will protect your mattress from getting stained.
- What do I do if I spill something on my SlumberShield Mattress Encasement?
Machine wash using warm water and tumble dry at low temperature as quickly as possible after spillage, preferably while still fresh and wet.
- My SlumberShield Encasement has brown scuff marks on the Breathe-a-Barrier®.
Your temperature settings are set above the 70°C that the protector should be dried on, causing it to scorch. Or, the protector has caught on the hot air inlay of your tumble dryer. This is not covered under warranty.
- My SlumberShield Mattress Encasement has bubbles or blistering appearing on the Breathe-a-Barrier®.
The temperature settings on your tumble dryer are set above the normal temperature causing the Breathe-a-Barrier® to soften and pull away from the cotton comfort layer. This is not covered by the SlumberShield® warranty.
- The Breathe-a-Barrier® has changed color over time. Will this affect the integrity of the protector?
No, the discoloration of the Breathe-a-Barrier® is a normal occurrence. It might be more pronounced depending on exposure to light, water and body acidity. This is considered normal wear and tear as far as our warranty is concerned.
- Can I use a heating pad/blanket over the SlumberShield Mattress Encasement?
Yes, it can be used over the SlumberShield Mattress Encasement.
- Does the SlumberShield® warranty cover stains?
No, stains are not covered under the SlumberShield® warranty.
- How to file a claim if I need to?
You can contact us at firstname.lastname@example.org